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Facilitate Making, Modifying and Canceling Reservations

This feature Included in :

• Call Center Reservation System

Pelican’s Call Center can help make reservations, get special agent rates, as well as modifying and canceling reservations for internet users, travel agents and corporate clients. The unit hotels uses Pelican reservation system’s database to assign rates and room inventory. As for Travel Agent and Corporate Client, the system’ production report will indicate the source of booking – either from Call Center or from the Hotel’s website.