Pelican System and Edelweiss Hotel (Argentina’s 5* Hotels) Prefer Travel Agents Employing Online Contracting

Apr 27, 2005
Edelweiss Hotel has recently embarked upon collaboration with Pelican's 'Hotel Distribution System' to enhance its travel agents' productivity. As a leading 5-star hotel in Argentina, Hotel Edelweiss deals with numbers of travel agents, many of whom require an advanced system for successful operation: they have thus chosen Pelican system.

Pelican Hotel Distribution system caters to specific needs. Rather than lengthening the distribution chain, with Pelican system travel agents can now have direct access to a hotel's room rates and allotments, when a hotel decides to grant a travel agent access and a password.

Mrs Martha Velez, Sales Manager of Edelweiss Hotel, states "Pelican system definitely facilitates our communications with agents. Not only can a reservation be arranged comprehensively, and with instant confirmation, but the agent can also save a lot of our time as rates and allotments are assigned in advance."

The switch from a manual paper contacting protocol to online contracting brings significant revenue enhancement to a hotel. First, a hotel can be flexible in setting its room rates and allotments, whereas a travel agent can view rates, make reservations and confirm immediately. All reservations are treated on a "first come - first served" basis in this system, unlike in an inflexible paper contract.

Secondly, the online reservation system is a hotel's reservation office, open 24/7. Travel agents from anywhere around the world can contact a hotel and make reservations regardless of any time difference. This will eliminate revenue losses due to operational time limits. Pelican system also provides report features, which can assist a hotel in managing its rates and allotment. Even though a hotel may be dealing with numerous travel agents, monitoring and evaluating them will not come as any problem, with features such as a productivity report, insufficient inventory report, or payment facility.

Mrs Martha Velez, Sales Manager of Edelweiss Hotel affirmed, "The system not only favors our hotel in raising revenue, but also pleases travel agents." Please click here for an enjoyable tour through Hotel's Edelweiss reservation page.

About Edelweiss Hotel

The Hotel Edelweiss is centrally located within walking distance of the city main attractions and the Nahuel Huapi Lake, blends its traditional structure with the beauty of the natural surrounding of the lake district. 100 harmonious guest -rooms: Classic, Superior, Studio and Suites. Services: Indoor swimming pool, gym, hairdresser, sauna and relaxing massage. Internet service and a warm service by the attentive professional staff. Gastronomy: At the Tavola Restaurante, you will taste regional and international dishes together with a wide wine bar of Argentine wines.